OpenAI has published a new customer story describing how Endava is redesigning parts of its software delivery process around AI agents. According to the post, Endava is combining ChatGPT Enterprise and Codex with internal workflows to help teams accelerate development, automate repetitive tasks, and support a broader AI-native culture across the organization.
The case study reflects a wider enterprise trend: companies are moving beyond simple chatbot use cases and testing AI agents inside real software engineering pipelines. For technical teams, the key question is how agentic tools can be safely integrated into delivery processes, governance, and team habits at scale.