Frequent exposure to artificial intelligence does not necessarily make people comfortable with its wider effects. A Gallup survey found that 68% of Americans who use AI every day are worried about it, while concern rises further among less frequent users. Across all US respondents aware of AI, 74% expressed worry and 36% expected it mostly to help the country.
Microsoft commissioned the research, which surveyed roughly 1,000 people in each of 37 countries between April and July. The project is intended to expand to 140 countries, so the current comparison excludes major markets including India, Australia and Malaysia. In the United States, only 45% of daily users said they strongly trusted AI results.
Attitudes differed sharply elsewhere. Singapore had the study’s highest reported daily use at 46%, and more than 80% of people aware of AI expected it to improve everyday life. Respondents in China and Israel were also broadly optimistic. Across the full sample, however, the median share that trusted AI outputs a lot was just 36%.
The results show that use, trust and enthusiasm are separate measures. People can rely on AI, remain curious about it and still support stronger limits in areas such as employment, healthcare or government. Because fieldwork ended in July, later events may also have shifted sentiment before publication.